DairyNet | Privacy Policy

Privacy Policy

Effective Date: 05/04/2026

Last Updated: 02/08/2026

Welcome to Dairynet.in (https://dairynet.in), a Software-as-a-Service (SaaS) platform providing CRM, HRM, payroll, billing, milk collection management, reporting, and business automation solutions.
Dairynet.in is owned and operated by SSVINFOTECH.COM, based in Madhya Pradesh, India.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our website, mobile application, and software services.
By using Dairynet.in, you consent to the data practices described in this Privacy Policy.

We collect information necessary to provide, maintain, secure, and improve our services.
Account Information: Name, email address, phone number, business name, billing information, and account credentials.
Business and Service Data: Customer records, supplier information, milk collection data, sales and billing records, payment information, employee records, attendance, payroll data, reports, and documents uploaded by authorized users.
Device and Usage Information: Device model, Android version, IP address, browser or WebView information, crash logs, diagnostic data, and application performance metrics.
Cookies and Session Technologies: We use cookies and similar technologies to maintain secure login sessions, remember user preferences, improve functionality, and analyze website performance.

Camera and Photo Access: Used only when you choose to upload profile images, attach documents or images, or scan QR codes where applicable.
File Access: Used to access downloaded or exported PDF and Excel reports through Android's standard file access and sharing mechanisms.
Notifications: If enabled, the app may send account-related notifications, billing reminders, payment updates, system alerts, and important service announcements.
Location Data: The current version of the Dairynet.in mobile application does not collect background or foreground location data.

To create, operate, and maintain your Dairynet.in account.
To authenticate users and provide CRM, HRM, payroll, billing, and business management services.
To process financial transactions and generate invoices and reports.
To provide customer support and respond to inquiries.
To improve platform performance, user experience, and security.
To send administrative updates, security alerts, and important service notifications.
To comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal or business data.
Service Providers: We may share necessary information with trusted cloud hosting providers, infrastructure partners, email delivery services, technical support providers, and payment processors.
Payment Processing: Payments may be processed through secure third-party providers such as Cashfree Payments. We do not store complete payment card numbers, UPI PINs, banking passwords, or similar sensitive payment credentials.
Legal Compliance: We may disclose information if required by applicable law, court order, government authority, or legal process.

We implement industry-standard security measures including HTTPS encryption, secure authentication, access controls, and server security protections.
While we strive to protect your information, no digital platform or internet transmission can be guaranteed to be completely secure.
Users are encouraged to maintain strong passwords and secure their devices.

Access and Correction: You may access, update, or correct your account information.
Data Ownership: You retain ownership of your business, CRM, HRM, payroll, and operational data stored in Dairynet.in.
Data Retention: We retain information only as long as necessary to provide services and comply with legal and regulatory obligations.

Dairynet.in allows users to permanently delete their account directly from within the mobile application.
To delete your account, log in to the app, open Profile, tap Delete Account, and confirm the deletion request.
A public explanation of the deletion process is available at https://dairynet.in/account-deletion.
Once confirmed, your account will be permanently deactivated and your data will be deleted or anonymized from our active systems, generally within 30 days, subject to applicable legal, taxation, accounting, fraud prevention, and regulatory retention requirements.
If you are unable to access your account, you may contact support@ssvinfotech.com for assistance with the deletion process.
Users may delete specific business records and other data within the application without deleting their account, subject to applicable business and legal retention requirements.

Dairynet.in may contain links to third-party websites, APIs, or services that are not operated by us.
We are not responsible for the content, privacy practices, or policies of third-party services.

We may update this Privacy Policy from time to time.
When changes are made, the Last Updated date at the top of this page will be revised.
Your continued use of Dairynet.in after changes become effective constitutes acceptance of the updated Privacy Policy.